Returns & Refunds

Our make-it-right guarantee

Supplements are food-grade products, so for safety reasons we can't accept returns of opened or unopened bottles for resale. But that never means you're stuck: if anything about your order isn't right, we'll make it right.

Damaged, wrong, or missing items

Contact us within 30 days of delivery with your order number and a photo if applicable — we'll send a replacement or issue a full refund immediately. No need to ship anything back.

First-bottle guarantee

Trying a formula for the first time and it isn't for you? Tell us within 30 days of delivery and we'll refund your first bottle. We'd rather you trust the brand than keep a product that isn't working for you.

Subscription orders

You can pause, skip, or cancel your subscription anytime from your account before the next billing date. If a renewal slipped through, contact us within 48 hours of the charge and we'll refund it — no questions asked.

Refund timing

Approved refunds are issued to the original payment method and typically appear within 5–10 business days depending on your bank.

Start any request via the contact page.